Membership operations: booking, billing, and renewals in one app
KJDS replaced paper forms and manual billing with a branded membership app for booking, payments, and renewal reminders.
The problem
Sign-ups, renewals, and payments relied on paper forms and bank transfers. The gym had no consistent reminder process before memberships lapsed.
Our approach
KJDS built a branded app where members join, schedule classes, manage payments, and receive renewal reminders before expiration.
Business impact
- Renewal reminders now reach members before expiration
- Digital workflows replace paper sign-up and manual payment processes
- The owner spends less time coordinating routine membership administration
Operational shift
- Before
Sign-ups, renewals, and payments tracked via paper forms, group texts, and bank transfers
AfterMembers join, book classes, and pay automatically through a branded app
- Before
No consistent reminder when a membership approaches expiration
AfterAutomatic renewal reminders go out before a membership lapses
- Before
Follow-up depends on the owner monitoring each account manually
AfterThe owner receives notifications for new members and upcoming renewals
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